Lee Fiori logo
open cart

Order Information

Warranty

Can I Get An Item Repaired?
We offer professional jewellery repair, cleaning, and resizing services on all our jewellery. We also provide a one-year warranty on all our jewellery against manufacturing defects and workmanship on...
Keep Reading
What Is Your Warranty?
We offer a free one-year warranty on all jewellery purchases against manufacturing defects and workmanship. If you need assistance with a warranty issue, please use our Request Repair Form to request...
Keep Reading
Do You Offer A Warranty On Your Jewellery?
We offer a free one-year warranty on all jewellery purchases against manufacturing defects and workmanship. Please view our Warranty & Protection page for more details....
Keep Reading

Delivery

Do You Offer Free Delivery?
Yes, we offer free delivery on all orders. View our Delivery Information page for more details.
Keep Reading
When Will My Order Be Processed?
All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.
Keep Reading
Will My Ring Look Exactly Like The Preview Image On The Web Site?
When you customise a ring on Lee Fiori, you will see a preview of your item with your selected options. This preview shows you what your item will look like, so there are no surprises....
Keep Reading
How Long Will Delivery Take?
Every item is custom manufactured and dispatches in 4 to 8 business days from the order date. Estimated dates are provided for each item on the item page.
Keep Reading

Packaging

What Package Will Arrive At My Door?
All orders are placed inside a nondescript tamper-proof courier bag.
Keep Reading
What Type Of Chain Comes With A Pendant?
All of our pendants come with a corresponding chain. When you customise the pendant, you will see the different chain options available for that pendant. Sterling silver comes with a cable chain....
Keep Reading
How Is My Order Packaged?
Every order is packaged in our signature Lee Fiori packaging, designed to accompany the elegance of your custom Lee Fiori item. The box is also made to protect your jewellery. Inside you will find...
Keep Reading

Placing an Order

Where Can I Get A Coupon Code?
You can sign up for an account or newsletter, and as a thank you, you will receive a discount promo code.
Keep Reading
When Will My Order Be Processed?
All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.
Keep Reading
How Do I Redeem My Jewls
Using your Rewards Points towards a purchase is an easy process. Once you reach a minimum of 3,000 Jewls, you have the option to redeem them at checkout and apply the value to your Lee Fiori order....
Keep Reading
What Forms Of Payment Do You Accept?
We accept Visa, Mastercard, PayPal, Apple Pay, and Google Pay. If you wish to pay with multiple credit cards, please call our Customer Service Team at 0-800-368-9047, where we can assist you further....
Keep Reading
Do You Offer Financing Or Payment Plans?
Yes, we do. For more information about our payment plans, please click here.
Keep Reading
Can I Have An Engraving That Is Longer Than The Allowed Length?
It depends on the style and ring size. Certain styles may allow for additional characters, but only if we feel the addition will not compromise the design. Please email us with the specific item...
Keep Reading
SHOW MORE

Repairs and Resizing

Do You Offer Resizing?
Yes, we offer resizing within 2 full ring sizes on most of our rings, for an additional charge. This includes items that have been engraved, although there will also be an additional charge for...
Keep Reading
Do You Offer Free Resizing?
We offer ring resizing for an additional charge. You can have your ring resized within 2 full ring sizes on most of our rings. You will also be responsible for all costs related to delivery. To have...
Keep Reading

Delivery

How Long Will Delivery Take?
Every item is custom manufactured and dispatches in 4 to 7 business days from the order date. Estimated dates are provided for each item on the item page.
Keep Reading
Do You Offer Free Delivery?
We offer free delivery on all orders. View our delivery information page for more details.
Keep Reading
What If I Need My Item Sooner?
We offer an express delivery option for an additional charge. Express delivery takes 3 working days, not including manufacturing time.To upgrade your delivery method, after placing your order, please...
Keep Reading
Do You Offer Free Delivery?
Yes, we offer free delivery on all orders. View our Delivery Information page for more details.
Keep Reading
Can I Upgrade My Delivery Method After My Order Is Processed?
Yes, you can upgrade your delivery method, as long as your order has not been shipped, and if expedited delivery options are available for your address. To upgrade your delivery method, please click...
Keep Reading
Do You Ship To APO's and FPO's?
Yes, we do. Please see the delivery options once the delivery address is submitted.
Keep Reading
SHOW MORE

Returns

What Is Your Return Policy?
We want you to feel comfortable and confident when shopping at Lee Fiori. That is why we offer an easy, hassle-free 99 day return policy. If you are not completely satisfied with your purchase you...
Keep Reading

Payments

What Are The Requirements To Use Klarna in the UK?
Yes, you’ll need: An UK-issued debit or credit card To be 18+ years old An UK billing address An SMS-capable phone number A total purchase between £35 and £2,500...
Keep Reading
I returned my entire purchase and all payments had been made—how will I receive my refund?
Once the store has registered your return or cancellation with Klarna, your refund will be processed. Klarna will refund the entire purchase amount back to your original form of payment. Lee Fiori’s...
Keep Reading
How Does Pay In 3 Work For Klarna?
Pay Later In 3 allows you to spread any purchase between £35 and £2,500 over 3 interest-free instalments. Your first payment is taken when the order is processed and the remaining 2 are automatically...
Keep Reading
Does using Klarna affect my credit score?
Using Klarna will not affect your credit score. However, information such as payment holidays and existing, late and unpaid balances is visible on your credit file to other lenders. Making repayments...
Keep Reading
What Is Klarna?
Klarna is an alternative payment method that offers Lee Fiori shoppers a quick and easy shopping experience. Learn more.
Keep Reading
What Happens If I Miss A Scheduled Klarna Payment?
If Klarna is unable to collect a scheduled payment, you may be subject to a late fee. You will receive an email notification from Klarna directly if payment has failed for whatever reason....
Keep Reading
SHOW MORE

©2024 LEE FIORI