Order Information

We offer a free one-year warranty on all jewellery purchases against manufacturing defects and workmanship. Please view our Warranty & Protection page for more details....

We offer professional jewellery repair, cleaning, and resizing services on all our jewellery. We also provide a one-year warranty on all our jewellery against manufacturing defects and workmanship on...

We offer a free one-year warranty on all jewellery purchases against manufacturing defects and workmanship. If you need assistance with a warranty issue, please use our Request Repair Form to request...

Yes, we offer free delivery on all orders. View our Delivery Information page for more details.

All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.

When you customise a ring on Lee Fiori, you will see a preview of your item with your selected options. This preview shows you what your item will look like, so there are no surprises....

Every item is custom manufactured and dispatches in 4 to 8 business days from the order date. Estimated dates are provided for each item on the item page.

Every order is packaged in our signature Lee Fiori packaging, designed to accompany the elegance of your custom Lee Fiori item. The box is also made to protect your jewellery. Inside you will find...

All of our pendants come with a corresponding chain. When you customise the pendant, you will see the different chain options available for that pendant. Sterling silver comes with a cable chain....

All orders are placed inside a nondescript tamper-proof courier bag.

You can sign up for an account or newsletter, and as a thank you, you will receive a discount promo code.

All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.

Using your Rewards Points towards a purchase is an easy process. Once you reach a minimum of 3,000 Jewls, you have the option to redeem them at checkout and apply the value to your Lee Fiori order....

We accept Visa, Mastercard, PayPal, Apple Pay, and Google Pay. If you wish to pay with multiple credit cards, please call our Customer Service Team at 0-800-368-9047, where we can assist you further....

Yes, we do. For more information about our payment plans, please click here.

It depends on the style and ring size. Certain styles may allow for additional characters, but only if we feel the addition will not compromise the design. Please email us with the specific item...

Yes, we offer resizing within 2 full ring sizes on most of our rings, for an additional charge. This includes items that have been engraved, although there will also be an additional charge for...

We offer ring resizing for an additional charge. You can have your ring resized within 2 full ring sizes on most of our rings. You will also be responsible for all costs related to delivery. To have...

Every item is custom manufactured and dispatches in 4 to 7 business days from the order date. Estimated dates are provided for each item on the item page.

We offer free delivery on all orders. View our delivery information page for more details.

We offer an express delivery option for an additional charge. Express delivery takes 3 working days, not including manufacturing time.To upgrade your delivery method, after placing your order, please...

Yes, we offer free delivery on all orders. View our Delivery Information page for more details.

Yes, you can upgrade your delivery method, as long as your order has not been shipped, and if expedited delivery options are available for your address. To upgrade your delivery method, please click...

Yes, we do. Please see the delivery options once the delivery address is submitted.

We want you to feel comfortable and confident when shopping at Lee Fiori. That is why we offer an easy, hassle-free 99 day return policy. If you are not completely satisfied with your purchase you...

Yes, you’ll need: An UK-issued debit or credit card To be 18+ years old An UK billing address An SMS-capable phone number A total purchase between £35 and £2,500...

Once the store has registered your return or cancellation with Klarna, your refund will be processed. Klarna will refund the entire purchase amount back to your original form of payment. Lee Fiori’s...

Pay Later In 3 allows you to spread any purchase between £35 and £2,500 over 3 interest-free instalments. Your first payment is taken when the order is processed and the remaining 2 are automatically...

Using Klarna will not affect your credit score. However, information such as payment holidays and existing, late and unpaid balances is visible on your credit file to other lenders. Making repayments...

Klarna is an alternative payment method that offers Lee Fiori shoppers a quick and easy shopping experience. Learn more.

If Klarna is unable to collect a scheduled payment, you may be subject to a late fee. You will receive an email notification from Klarna directly if payment has failed for whatever reason....