Order Information

We offer a free one-year warranty on all jewellery purchases against manufacturing defects and workmanship. If you need assistance with a warranty issue, please use our Request Repair Form to request...

We offer professional jewellery repair, cleaning, and resizing services on all our jewellery. We also provide a one-year warranty on all our jewellery against manufacturing defects and workmanship on...

We offer a free one-year warranty on all jewellery purchases against manufacturing defects and workmanship. Please view our Warranty & Protection page for more details....

All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.

Every item is custom manufactured and dispatches in 4 to 8 business days from the order date. Estimated dates are provided for each item on the item page.

When you customise a ring on Lee Fiori, you will see a preview of your item with your selected options. This preview shows you what your item will look like, so there are no surprises....

Yes, we offer free delivery on all orders. View our Delivery Information page for more details.

All of our pendants come with a corresponding chain. When you customise the pendant, you will see the different chain options available for that pendant. Sterling silver comes with a cable chain....

All orders are placed inside a nondescript tamper-proof courier bag.

Every order is packaged in our signature Lee Fiori packaging, designed to accompany the elegance of your custom Lee Fiori item. The box is also made to protect your jewellery. Inside you will find...

You can sign up for an account or newsletter, and as a thank you, you will receive a discount promo code.

Our multi-item discount allows you to save more on your order. When you add more two items to your cart, you will receive an additional 5% off.

All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.

It depends on the style and ring size. Certain styles may allow for additional characters, but only if we feel the addition will not compromise the design. Please email us with the specific item...

There are no receipts put in the box so that it can be shipped directly to someone as a gift. The only receipt you will receive is by email with the order confirmation email....

All of our pendants come with a corresponding chain. When you customise the pendant, you will see the different chain options available for that pendant. Sterling silver comes with a cable chain....

Yes, we offer resizing within 2 full ring sizes on most of our rings, for an additional charge. This includes items that have been engraved, although there will also be an additional charge for...

We offer ring resizing for an additional charge. You can have your ring resized within 2 full ring sizes on most of our rings. You will also be responsible for all costs related to delivery. To have...

We offer free delivery on all orders. View our delivery information page for more details.

Every item is custom manufactured and dispatches in 4 to 7 business days from the order date. Estimated dates are provided for each item on the item page.

Yes, we do. Please see the delivery options once the delivery address is submitted.

Yes, we offer free delivery on all orders. View our Delivery Information page for more details.

We ship using FedEx, USPS and Canada Post in North America. In the UK we use Royal Mail.

We offer an express delivery option for an additional charge. Express delivery takes 3 working days, not including manufacturing time.To upgrade your delivery method, after placing your order, please...

We want you to feel comfortable and confident when shopping at Lee Fiori. That is why we offer an easy, hassle-free 99 day return policy. If you are not completely satisfied with your purchase you...

Klarna has you covered. If the value of the return is more than the total amount due, then we settle the remaining payments first and refund you any remaining amount. If the value of the return is...

Once the store has registered your return or cancellation with Klarna, your refund will be processed. Klarna will refund the entire purchase amount back to your original form of payment. Lee Fiori’s...

If Klarna is unable to collect a scheduled payment, you may be subject to a late fee. You will receive an email notification from Klarna directly if payment has failed for whatever reason....

Klarna currently accepts most major debit and credit cards including Mastercard and Visa. Please note, American Express and prepaid cards are not accepted.

Klarna is an alternative payment method that offers Lee Fiori shoppers a quick and easy shopping experience. Learn more.

Yes, you’ll need: An UK-issued debit or credit card To be 18+ years old An UK billing address An SMS-capable phone number A total purchase between £35 and £2,500...