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General Questions

About Our Company

Are The Diamonds Conflict Free?
Lee Fiori's diamonds are all conflict-free and purchased from reputable global diamond suppliers.
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Do You Have A Warranty On Your Jewellery?
Yes, we have a one-year warranty against any manufacturing defects on all of our jewellery. Any damage sustained by misuse or alterations not done by Lee Fiori will void the warranty. Please view our...
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Who Are You? What Makes Leefiori Unique?
From the creators of Jewlr, Lee Fiori is a specialty e-boutique with jewellery for your everyday style – no occasion required! Design your own fine jewellery in your choice of silver or gold, and a...
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Where Is Lee Fiori Located?
Lee Fiori is located in Toronto, Canada. We design and make all our jewellery in our facility using a blend of proprietary software, state-of-the-art equipment, and old-world craftsmanship....
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What Are Your Customer Service Hours?
Our Customer Service Team is available Monday to Friday from 9am to 5:30pm Eastern Standard Time, excluding holidays. Our offices are closed over the weekend. During holiday seasons, we offer...
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Will My Ring Look Exactly Like The Preview Image On The Website?
When you customise a ring on Lee Fiori, you will see a preview of your item with your selected options. This preview is intended to show you what your item will look like....
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VIP Rewards

What Happens To The Points I Earned If I Cancel My Order?
The points you received from the cancelled order will be removed from your account balance.
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What Can I Get With Points?
Once you reach a minimum of 3,000 points, you are able to redeem toward purchases at Lee Fiori.
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Do I Still Get Points On Items I Buy Using Points?
Yes, you will receive points for the total price of your order.
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How Do I Redeem My Jewls?
Using your Rewards Points towards a purchase is an easy process. Once you reach a minimum of 3,000 Jewls, you have the option to redeem them at checkout and apply the value to your Lee Fiori order....
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How Do I Achieve Sapphire Status?
Sapphire is the entry level for VIP Rewards and can be achieved simply by signing up. Sapphire level is for members with up to 4,999 points.
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How Do I Achieve Ruby Status?
Ruby is the second level for VIP Rewards and can be achieved when you reach 5,000 points.
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