Order Information

We offer professional jewelry repair, cleaning, and resizing services on all our jewelry. We also provide a one-year warranty on all our jewelry against manufacturing defects and workmanship on the...

We offer a free one-year warranty on all jewelry purchases against manufacturing defects and workmanship. If you need assistance with a warranty issue, please use our Request Repair Form to request a...

Extend provides peace of mind and financial protection should there be accidental damage to your jewelry item. Additionally, when the manufacturer’s warranty expires, the Extend Jewelry ADH...

Yes, you can request a repair instead of a replacement under your Extend Accident Protection plan. Extend will make the arrangements to have your item assessed by our jewelry professionals, and if...

Yes, you may cancel your coverage at any time. You are entitled to a full refund within 60 days of purchase. After 60 days, you are entitled to a pro-rata refund on the unused portion of the service...

This type of plan provides accident protection from damaged prongs, clasps, hinges, earring backs, and more. Extend plans are in effect from day one, and even extend your coverage from defects in...

All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.

Every item is custom manufactured and ships in 4 to 8 business days from the order date. Estimated dates are provided for each item on the item page.

When you customize a ring on Lee Fiori, you will see a preview of your item with your selected options. This preview shows you what your item will look like, so there are no surprises....

Every order is packaged in our signature Lee Fiori packaging, designed to accompany the elegance of your custom Lee Fiori item. The box is also made to protect your jewelry. Inside you will find your...

Yes, we offer free shipping on all orders. View our Shipping Information page for more details.

Every order is packaged in our signature Lee Fiori packaging, designed to accompany the elegance of your custom Lee Fiori item. The box is also made to protect your jewelry. Inside you will find your...

All of our pendants come with a corresponding chain. When you customize the pendant, you will see the different chain options available for that pendant. Sterling silver comes with a cable chain....

All orders are placed inside a nondescript tamper-proof courier bag.

We accept Visa, American Express, Mastercard, Discover, PayPal, Amazon Pay, ApplePay, GooglePay, Klarna and Affirm. If you wish to pay with multiple credit cards, please call our Customer Service...

You can sign up for an account or newsletter, and as a thank you, you will receive a discount promo code.

All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.

The best way to place an order is online so that you can see your item. If you are having trouble, please call our Customer Service Team at 1-833-533-3467, and we will be happy to help you with any...

All of our chains come with a spring-ring clasp.

Yes, we do. For more information about our payment plans, please click here.

Yes, we offer one (1) FREE resizing of up to two full ring sizes, within 30 days of the original shipment date on most rings. This includes items that have been engraved, though there will be an...

We offer professional jewelry repair, cleaning, and resizing services on all our jewelry. We also provide a one-year warranty on all our jewelry against manufacturing defects and workmanship on the...

Yes, we offer resizing within 2 full ring sizes on most of our rings. This includes items that have been engraved, though there will be an additional charge for re-engraving a base engraving. You...

Every item is custom manufactured and ships in 4 to 7 business days from the order date. Estimated dates are provided for each item on the item page.

Yes, we offer free shipping on all orders. View our Shipping Information page for more details.

We offer an expedited shipping option to most locations in North America. Express shipping is 1 - 2 business days. These shipping times do not factor in the manufacturing time. To make an expedited...

We currently ship directly to customers in the US, Canada, and the United Kingdom.

Yes, you can upgrade your shipping method, as long as your order has not been shipped, and if expedited shipping options are available for your address. To upgrade your shipping method, please click...

We ship using Canada Post, FedEx, and USPS depending on location and service.

We want you to feel comfortable and confident when shopping at Lee Fiori. That is why we offer an easy, hassle-free 99 day return policy. If you are not completely satisfied with your purchase you...

Yes, it does. When you first sign up for Affirm, it will perform a ‘soft’ credit check to determine your eligibility for financing. This ‘soft’ credit check will not affect your credit score. For...

Choose Affirm as your payment method when you are checking out. You will then be able to select your payment plan after you have been directed to Affirm’s website. Affirm accepts payment by debit...

Simple Financing At Lee Fiori, you can choose Affirm as a payment method during checkout and seamlessly apply for a loan to pay for your items right then. You can choose to spread your payments out,...

Klarna is an alternative payment method that offers Lee Fiori shoppers a quick and easy shopping experience. Learn more.

There are two kinds of credit checks—hard and soft. Klarna runs soft credit checks for Pay in 4. Soft credit checks have no impact on your score because they are not reported to the credit bureaus....

Yes, you can pay off your Affirm loan early. If you pay off your entire loan before the final due date, you will pay interest only for the period that you borrowed the money. Affirm rebates any...