Free Shipping | 99-Day Returns | Crafted in Toronto
Free Shipping | 99-Day Returns | Crafted in Toronto
Free Shipping | 99-Day Returns | Crafted in Toronto
Free Shipping | 99-Day Returns | Crafted in Toronto
Lee Fiori logo
open cart

Order Information

Warranty

What Is Your Warranty?
We offer a free one-year warranty on all jewellery purchases against manufacturing defects and workmanship. If you need assistance with a warranty issue, please use our Request Repair Form to request...
Keep Reading
Do You Offer A Warranty On Your Jewellery?
We offer a free one-year warranty on all jewellery purchases against manufacturing defects and workmanship. Please view our Warranty & Protection page for more details....
Keep Reading
Can I Get An Item Repaired?
We offer professional jewellery repair, cleaning, and resizing services on all our jewellery. We also provide a one-year warranty on all our jewellery against manufacturing defects and workmanship on...
Keep Reading

Delivery

When Will My Order Be Processed?
All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.
Keep Reading
How Long Will Delivery Take?
Every item is custom manufactured and ships in 4 to 8 business days from the order date. Estimated dates are provided for each item on the item page.
Keep Reading
Will My Ring Look Exactly Like The Preview Image On The Web Site?
When you customize a ring on Lee Fiori, you will see a preview of your item with your selected options. This preview shows you what your item will look like, so there are no surprises....
Keep Reading
How Is My Order Packaged?
Every order is packaged in our signature Lee Fiori packaging, designed to accompany the elegance of your custom Lee Fiori item. The box is also made to protect your jewellery. Inside you will find your...
Keep Reading
Do You Offer Free Shipping?
Yes, we offer free shipping on all orders. View our Shipping Information page for more details.
Keep Reading

Packaging

What Package Will Arrive At My Door?
All orders are placed inside a nondescript tamper-proof courier bag.
Keep Reading
What Type Of Chain Comes With A Pendant?
All of our pendants come with a corresponding chain. When you customize the pendant, you will see the different chain options available for that pendant. Sterling silver comes with a cable chain....
Keep Reading
How Is My Order Packaged?
Every order is packaged in our signature Lee Fiori packaging, designed to accompany the elegance of your custom Lee Fiori item. The box is also made to protect your jewellery. Inside you will find your...
Keep Reading

Placing an Order

Where Can I Get A Coupon Code?
You can sign up for an account or newsletter, and as a thank you, you will receive a discount promo code.
Keep Reading
When Will My Order Be Processed?
All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.
Keep Reading
Can I Place An Order Over The Phone?
The best way to place an order is online so that you can see your item. If you are having trouble, please call our Customer Service Team at 1-833-533-3467, and we will be happy to help you with any...
Keep Reading
What Type Of Clasp Is On The Chain?
All of our chains come with a spring-ring clasp.
Keep Reading
What Forms Of Payment Do You Accept?
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. If you wish to pay with multiple credit cards, please call our Customer Service Team at 1-833-533-3467, where we can...
Keep Reading
What Type Of Chain Comes With A Pendant?
All of our pendants come with a corresponding chain. When you customize the pendant, you will see the different chain options available for that pendant. Sterling silver comes with a cable chain....
Keep Reading
SHOW MORE

Repairs and Resizing

Do You Offer Resizing?
Yes, we offer resizing within 2 full ring sizes on most of our rings. This includes items that have been engraved, though there will be an additional charge for re-engraving a base engraving. You...
Keep Reading
Do You Offer Free Resizing?
Yes, we offer one (1) FREE resizing of up to two full ring sizes, within 30 days of the original shipment date on most rings. This includes items that have been engraved, though there will be an...
Keep Reading

Shipping

How Long Will Delivery Take?
Every item is custom manufactured and ships in 4 to 7 business days from the order date. Estimated dates are provided for each item on the item page.
Keep Reading
Do You Offer Free Shipping?
Yes, we offer free shipping on all orders. View our Shipping Information page for more details.
Keep Reading
What If I Need My Item Sooner?
We offer an expedited shipping option to most locations in North America. Express shipping is 1 - 2 business days. These shipping times do not factor in the manufacturing time. To make an expedited...
Keep Reading
What Countries Do You Ship To?
We currently ship directly to customers in the US, Canada, and the United Kingdom.
Keep Reading
Can I Upgrade My Shipping Method After My Order Is Processed?
Yes, you can upgrade your shipping method, as long as your order has not been shipped, and if expedited shipping options are available for your address. To upgrade your shipping method, please click...
Keep Reading
Who Do You Use To Ship?
We ship using Canada Post, FedEx, and USPS depending on location and service.
Keep Reading
SHOW MORE

Returns

What Is Your Return Policy?
We want you to feel comfortable and confident when shopping at Lee Fiori. That is why we offer an easy, hassle-free 99 day return policy. If you are not completely satisfied with your purchase you...
Keep Reading

Payments

I returned my entire purchase and all payments had been made—how will I receive my refund?
Once the store has registered your return or cancellation with Klarna, your refund will be processed. Klarna will refund the entire purchase amount back to your original form of payment. Lee Fiori’s...
Keep Reading
Does Klarna Perform a credit check?
No, Klarna does not perform a credit check when you sign up for 4 interest-free payments. For more information, please click here.
Keep Reading
What Is Klarna?
Klarna is an alternative payment method that offers Lee Fiori shoppers a quick and easy shopping experience. Learn more.
Keep Reading
What Happens If I Miss A Scheduled Klarna Payment?
If Klarna is unable to collect a scheduled payment, you may be subject to a late fee. You will receive an email notification from Klarna directly if payment has failed for whatever reason....
Keep Reading
Which Payment Methods Are Accepted By Klarna?
Klarna currently accepts most major debit and credit cards including Mastercard and Visa. Please note, American Express and prepaid cards are not accepted.
Keep Reading
What Happens To My Klarna Statement If I Make A Partial Return On An Order?
Klarna has you covered. If the value of the return is more than the total amount due, then we settle the remaining payments first and refund you any remaining amount. If the value of the return is...
Keep Reading
SHOW MORE

©2024 LEE FIORI