Order Information

We offer a free one-year warranty on all jewellery purchases against manufacturing defects and workmanship. If you need assistance with a warranty issue, please use our Request Repair Form to request...

We offer a free one-year warranty on all jewellery purchases against manufacturing defects and workmanship. Please view our Warranty & Protection page for more details....

We offer professional jewellery repair, cleaning, and resizing services on all our jewellery. We also provide a one-year warranty on all our jewellery against manufacturing defects and workmanship on...

All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.

Every item is custom manufactured and ships in 4 to 8 business days from the order date. Estimated dates are provided for each item on the item page.

When you customize a ring on Lee Fiori, you will see a preview of your item with your selected options. This preview shows you what your item will look like, so there are no surprises....

Every order is packaged in our signature Lee Fiori packaging, designed to accompany the elegance of your custom Lee Fiori item. The box is also made to protect your jewellery. Inside you will find your...

Yes, we offer free shipping on all orders. View our Shipping Information page for more details.

Every order is packaged in our signature Lee Fiori packaging, designed to accompany the elegance of your custom Lee Fiori item. The box is also made to protect your jewellery. Inside you will find your...

All of our pendants come with a corresponding chain. When you customize the pendant, you will see the different chain options available for that pendant. Sterling silver comes with a cable chain....

All orders are placed inside a nondescript tamper-proof courier bag.

You can sign up for an account or newsletter, and as a thank you, you will receive a discount promo code.

All orders are processed right away. The estimated delivery time always accounts for weekends and holidays, and is an accurate date to rely on.

The best way to place an order is online so that you can see your item. If you are having trouble, please call our Customer Service Team at 1-833-533-3467, and we will be happy to help you with any...

All of our chains come with a spring-ring clasp.

We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. If you wish to pay with multiple credit cards, please call our Customer Service Team at 1-833-533-3467, where we can...

All of our pendants come with a corresponding chain. When you customize the pendant, you will see the different chain options available for that pendant. Sterling silver comes with a cable chain....

Yes, we offer resizing within 2 full ring sizes on most of our rings. This includes items that have been engraved, though there will be an additional charge for re-engraving a base engraving. You...

Yes, we offer one (1) FREE resizing of up to two full ring sizes, within 30 days of the original shipment date on most rings. This includes items that have been engraved, though there will be an...

Every item is custom manufactured and ships in 4 to 7 business days from the order date. Estimated dates are provided for each item on the item page.

Yes, we offer free shipping on all orders. View our Shipping Information page for more details.

We offer an expedited shipping option to most locations in North America. Express shipping is 1 - 2 business days. These shipping times do not factor in the manufacturing time. To make an expedited...

We currently ship directly to customers in the US, Canada, and the United Kingdom.

Yes, you can upgrade your shipping method, as long as your order has not been shipped, and if expedited shipping options are available for your address. To upgrade your shipping method, please click...

We ship using Canada Post, FedEx, and USPS depending on location and service.

We want you to feel comfortable and confident when shopping at Lee Fiori. That is why we offer an easy, hassle-free 99 day return policy. If you are not completely satisfied with your purchase you...

Once the store has registered your return or cancellation with Klarna, your refund will be processed. Klarna will refund the entire purchase amount back to your original form of payment. Lee Fiori’s...

No, Klarna does not perform a credit check when you sign up for 4 interest-free payments. For more information, please click here.

Klarna is an alternative payment method that offers Lee Fiori shoppers a quick and easy shopping experience. Learn more.

If Klarna is unable to collect a scheduled payment, you may be subject to a late fee. You will receive an email notification from Klarna directly if payment has failed for whatever reason....

Klarna currently accepts most major debit and credit cards including Mastercard and Visa. Please note, American Express and prepaid cards are not accepted.

Klarna has you covered. If the value of the return is more than the total amount due, then we settle the remaining payments first and refund you any remaining amount. If the value of the return is...